Delivery Information

At Polly Clothing Shop, we understand that receiving your stylish new outfits in a timely manner is just as important as the quality of the clothing itself. That’s why we’ve streamlined our delivery process to ensure that your shopping experience is as seamless and enjoyable as possible.

Shipping Options

We offer two convenient shipping options to cater to your needs:

  • Standard Shipping: For those who prefer a quicker delivery, we use DHL or FedEx. Your order will be processed within 1-2 business days, and you can expect your package to arrive within 10-15 days after shipment. The cost for standard shipping is $12.95.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. This option takes a bit longer, with delivery times ranging from 15-25 days after shipment. It’s a great way to save on shipping costs while still receiving your items in a reasonable timeframe.

Order Processing

Once you place your order, our team works diligently to process it within 1-2 business days. During this time, we ensure that your items are carefully selected, packed, and prepared for shipment. You will receive a confirmation email with your tracking information once your order has been shipped.

International Shipping

We are proud to offer global shipping to most regions, excluding certain areas in Asia and remote locations. Whether you’re in the heart of Harold, US, or across the globe, we strive to bring our chic and affordable fashion to your doorstep.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, you have 15 days from the date of receipt to do so. Please ensure that the items are in their original condition with all tags attached. For more details on our return policy, visit our Returns & Exchanges page.

Customer Support

If you have any questions or concerns about your delivery, our dedicated customer service team is here to help. You can reach us at [email protected], and we’ll be happy to assist you with any inquiries.

Thank you for choosing Polly Clothing Shop for your fashion needs. We look forward to delivering your next favorite outfit!